How nice that you are interested in our reliëfs. We hope that you always make your purchase consciously and therefore enjoy it for a long time. If you have any questions, feel free to ask. We are happy to help you get a complete picture of our designs. Because we don’t want to spend too much time dealing with a webshop ordering is per email, also a lot more personal don’t you think?
You can email us at: daphne@ateliernaerebout.com

Please note that most of our reliëfs are handmade especially for you, therefore we need some time to realize the design of your choice. As you probably understand, this will take us a few days. When confirming your order, we will let you know when we expect to have the reliëf of your choice ready.

Custom design 
We always work with our own paper and have a selection of colors in our collection. But of course it is possible to have a reliëf made in a different color. Do you see a pattern that appeals to you but would you rather see it in a different color? Let us know, we’ll be happy to make it for you. 

Commissioned 
Do you have an interior in which you would like to see our reliëfs? It’s good to know that we also work on commission. Which means; we can adjust the size, color and edition to your wishes and interior. Contact us and we will discuss the possibilities.

Payment
After receipt (and approval) of your order, we will send an invoice. You can transfer the outstanding amount directly to us by bank transfer. You can also choose to use the QR code or IDeal to pay the invoice.

Shipping 
Our reliëfs are relatively fragile. We can arrange shipping, but it is always at your own risk. You can also choose to collect your purchase from us, if you choose to do so, we will make an appointment so that you can be sure that we are present.

AN charges €7.65 shipping costs for shipping within the Netherlands. A separate rate is charged for shipping to all other countries in the world. All orders are shipped by Post NL. The orders are carefully packed and shipped from Amsterdam after receipt of payment. AN reserves the right to adjust or cancel the delivery in case of force majeure, of course we will let you know when you can expect the package.

If you have any questions about your order or shipping please email us at: daphne@ateliernaerebout.com